SuperRack

SuperRack Knowledge Base

SuperRack Knowledge Base – Discover the latest technical and support information plus helpful resources for configuring and working with your SuperRack Setup.

SoundGrid System Design Guidelines

Learn about various aspects and find guidelines for building your SoundGrid system. There are several factors that need to be considered, here we break them down and discuss them in depth, and provide an overview of the system as a whole.

How to Set up SoundGrid Apps and Driver on Apple Silicon Macs

Follow these important steps to install SoundGrid applications such as eMotion LV1, SuperRack, SoundGrid Studio, SoundGrid QRec and the SoundGrid Driver on Apple Silicon Mac computers.

Running Waves SoundGrid on PC: Optimization Guidelines

This page will guide you through setting up your Windows for hosting SoundGrid applications, driver and networks.

Thunderbolt to Ethernet Adapters for SoundGrid Networks on Mac

Consult this page for up-to-date information on Thunderbolt to Ethernet Adapters for SoundGrid networking on Mac computers.

How to Find Your Plugins in a Waves Host Application

If you cannot find Waves plugins in eMotion LV1, SuperRack, MultiRack, SoundGrid Studio or StudioRack, follow these instructions to make them available.

How to Add a Recording/Playback Computer to a SoundGrid Network

Learn how to add a separate computer to your SoundGrid network for recording and playback purposes. This article assumes you already have a supported and functional SoundGrid network.

How to Set up SuperRack with a Waves Equipped Console

Learn how to set up a console equipped with a Waves IO with SuperRack SoundGrid.

How to Use WSG Dante Bridge with V13 SoundGrid Apps

Follow these important steps to run Hear Technologies WSG Bridge for Dante with SoundGrid V13 applications.

How to Use SoundGrid Network in a VLAN

SoundGrid is an exclusive network. Mixing SoundGrid with other types of traffic on the same network can result in audio drops or other problems. Refer to this article for guidelines about using a SoundGrid network in a Virtual LAN (VLAN).

How to Use Proton Duo with DiGiCo SD Series Consoles

To establish remote control functionality between SuperRack SoundGrid on a Waves Proton Duo computer using the built-in switch and DiGiCo SD consoles, the console network interface controller must be configured to run at 100Mbps speed (Full Duplex ).

DiGiCo Remote Control Integration and Mirroring

This is a troubleshooter for various issues that might occur with DiGiCo consoles while remotely connected to a SuperRack setup.

How to Set Up SuperRack with DiGiCo Quantum 5, 225 and 338

Follow these instructions to connect a DiGiCo Quantum console to SuperRack SoundGrid and a SoundGrid server/s for audio processing and remote control, with or without server redundancy.

How to set up your new Waves Combo

These instructions will guide you through the process of connecting your Combo hardware and installing the latest software updates.

How to Set Up SuperRack SoundGrid with DiGiCo Quantum 7

Follow these instructions to connect DiGiCo Quantum 7 engines to SuperRack SoundGrid and SoundGrid server/s for audio processing, remote control and mirroring for dual engines with or without server redundancy.

How to Setup SuperRack SoundGrid with DiGiCo SDx Consoles with Remote Control

Follow these instructions to setup a DiGiCo SD console & Waves SuperRack SoundGrid with remote control.

How to Control SuperRack with MIDI or Hot Keys

Learn how to control Waves SuperRack features and functions, recall snapshots with MIDI and map MIDI controllers and keyboard hot keys.

How to Calibrate Touch Screens on Windows

Learn how to calibrate touch screens on Windows computers for use with Soundgrid applications such as eMotion LV1, SuperRack and SoundGrid Studio.

SuperRack – Support Notes

This page presents existing issues in Waves SuperRack, some with workarounds. We are working on solutions, and we encourage you to contact Waves Live Support to report any issue you may encounter.

How to Install SoundGrid Applications

Follow the steps below to install Waves SoundGrid applications and activate their licenses to your computer in one go, using Waves Central’s “Install Products” page.

How to Update Waves Applications to the Latest Version

Learn how to update your eMotion LV1, SuperRack, SoundGrid Studio and StudioRack licenses and software to the latest version.

How to Avoid Audio Drops in a SoundGrid System

We have collected a list of common issues surrounding the topic of audio drops in a SoundGrid system: what to look for and what to avoid.

Best Practices for Powering SoundGrid Setups On and Off

Here are basic ground rules for powering your SoundGrid Setup on and off in a controlled manner.

How to Identify the Correct SoundGrid Network Port

All SoundGrid applications and driver require selecting a SoundGrid network port. Some systems will display a list of available network ports; follow these steps to identify the correct port.

Optimizing SoundGrid Server Redundancy

When setting up redundant SoundGrid servers with your live console system, there are a few ways to ensure optimal performance so you can be ready for anything that may occur during a live show.

How to Remotely Control SuperRack from a DiGiCo SD12

In order to remotely control SuperRack from your DiGiCo SD12 console, you will need to download and install the Waves for DiGiCo SD12 Driver on your console.

How to Set up SuperRack SoundGrid on DiGiCo SD7

Follow these instructions to set up a fully redundant DiGiCo SD7 & Waves SuperRack SoundGrid setup, incorporating two mirrored SD7 engines with separate yet mirrored SoundGrid setups.

How to Switch a SoundGrid System between versions

Waves SoundGrid platform currently has three available versions: V9, V10 and V11. Use this guide to set up the correct driver version for your application, SuperRack in V11, eMotion LV1 Live Mixer in V10 and MultiRack and SoundGrid Studio in V9.

How to Load SuperRack Sessions in Previous Versions

To load sessions created in SuperRack v12 (and up) in SuperRack v11, please follow these steps.

SoundGrid Server Appears as N/A in Inventory

If you are trying to use your SoundGrid server in a Waves host but the server appears as N/A in the inventory, follow these steps.

SoundGrid Server Not Showing in Host Inventory

If you are trying to use your SoundGrid server in a Waves host application but the server does not appear in the inventory, follow these steps.

Application Failed to Initialize Message in a Waves Host Application

If you encounter an “Application failed to initialize” message in a Waves host application, follow the instructions described in this article.

Incompatible Device in SoundGrid Inventory

All SoundGrid Interface drivers are now pre-installed with each SoundGrid application. If you see this message, reinstall your SoundGrid application or the specific device driver via Waves Central's 'All Products' tab.

Waves Axis Computers – Support Notes

This page presents general support notes and known issues, some with workarounds, with Waves computers such as Axis Scope, Axis Proton and Proton Duo. We will update this page on an ongoing basis as issues are solved.

Waves Host Applications — Full Screen on HD/UHD Resolution (Windows 10)

To display V10 or V11 SuperRack, eMotion LV1, SoundGrid Studio in full screen on HD & UHD (4K) resolution display monitors on Windows 10, either update to V12.8 which supports auto-scaling, or follow these steps:

How to set up Reaper for SoundGrid Playback and Recording

Learn how to set up Reaper with Waves SoundGrid ASIO/Core Audio Driver and route audio to record or playback multiple tracks from or to your SoundGrid system. Session templates are included for download.

How to Set Up Multiple Servers in SuperRack

Learn how to set up multiple SoundGrid DSP servers in the Waves SuperRack live plugin host, to add more plugin processing power and balance your server workload.

How to Install the SoundGrid Driver on Your DiGiCo Console

In order to control SuperRack SoundGrid directly from your DiGiCo console via the remote-control module, you will need to make sure that the Waves SoundGrid Driver is installed on your console.

SuperRack DiGiCo Integration Guidelines

Watch how to integrate the Waves SuperRack live plugin rack with your DiGiCo console setup, including basic routing, session management and system health monitoring.

SuperRack and DiGiCo: Tips & Features

Watch tips for using the SuperRack live plugin rack with your DiGiCo console, including how to configure the same SuperRack computer with different consoles, snapshot integration, solo display inserts, and using Touch-Turn for SuperRack control.

SuperRack Routing and Patching Options

Learn advanced patching and routing tips for your live Waves SuperRack setup: Watch how to patch SoundGrid interfaces, console expansion cards and MADI devices, and how to set up playback and recording.

How to Update or Downgrade SoundGrid Server Firmware

Learn how to update or downgrade SoundGrid Server Firmware. This may be required when transferring a SoundGrid server from one setup to another, or when updating or downgrading your SoundGrid to match firmware and software versions.