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How to Set Up SuperRack with DiGiCo Quantum 5, 225 and 338

Last updated on: 10/11/2021 4:00:00 AM

Follow these instructions to connect a DiGiCo Quantum console to SuperRack SoundGrid and a SoundGrid server/s for audio processing and remote control, with or without server redundancy. Quantum 7 setup instructions can be found here.

All connections should be done with compatible Ethernet cables at supported lengths.

Let’s take a look at the back panel of DiGiCo Quantum 5, 225 and 338 consoles. We can see a Waves IO network port and two network switches on each model:

  • A pair of network ports marked 1 & 2 – we’ll call this pair ‘Switch 1’
  • A pair of network ports marked 3 & 4 – we’ll call this pair ‘Switch 2’
  • Q225:

    Q225

    Q338:

    Q338

    Quantum 5:

    Quantum 5

Connecting a Quantum console to SuperRack SoundGrid and one server

  1. Connect the Waves IO and Soundgrid server to ports 1 and 2.
  2. Connect the host computer running SuperRack SoundGrid to port 3 or 4.
  3. Set up SuperRack SoundGrid with Remote Control – follow steps 3-5 in this article.

Important: The Waves IO and SoundGrid Server must be connected to the same switch. Connecting them to different switches may result in audio drops.

SoundGrid

Connecting a Quantum console to SuperRack SoundGrid and two redundant servers

Connect the following to an external SoundGrid supported network Switch.

  1. Waves IO
  2. SoundGrid Server #1
  3. SoundGrid Server #2 for redundancy
  4. Quantum console port 1 or 2
  5. The host computer running SuperRack SoundGrid.
  6. Set up SuperRack SoundGrid with Remote Control – follow steps 3-5 in this article.

Important:

  • The Waves IO and SoundGrid server must be connected to the same switch. Connecting them to different switches may result in audio drops.
  • We highly recommend that both servers be of the same model and generation.
  • SoundGrid

Connecting Identical Quantum Consoles to SuperRack SoundGrid and one server per Console for Mirroring

  1. Mark all your hardware and cables! Associate each server to Console A or B.
  2. Connect the following to Console A’s ports 1 and 2:
    • Console A Waves IO
    • SoundGrid server A
  3. Connect host computer A running SuperRack SoundGrid to Console A’s port 3.
  4. Connect the following to Console B’s ports 1 and 2:
    • Console B Waves IO
    • SoundGrid server B
  5. Connect host computer B running SuperRack SoundGrid to Console B’s port 3.
  6. Set up SuperRack SoundGrid inventory and connections as described here.
  7. Connect a compatible ethernet cable between port 4 on the two consoles.
  8. Set up Console and SuperRack Mirroring.

Important:

  • The Waves IO and SoundGrid server must be connected to the same switch. Connecting them to different switches may result in audio drops.
  • We highly recommend that both servers be of the same model and generation.
  • SoundGrid

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