This page will guide you through setting up your Windows for hosting SoundGrid applications, driver and networks.
If you are setting up a new system or experiencing clicks, pops, distortion, or dropouts on an existing system, these are the first steps you should take.
Network settings optimization
These are the recommended settings for a SoundGrid network:
Additionally, disable Power Management settings for your network interface card:
If you cannot find the ‘Power Management’ Tab then it means that your current NIC and driver are not configured for any power management options.
What is DPC latency?
DPC stands for Deferred Procedure Call. This is a Windows service that manages driver efficiency and priority. If one driver takes more CPU processing time than expected, other drivers waiting ‘in the queue’ may not be able to be processed in time. This can cause pops, clicks, distortion and dropouts in DAWs and audio applications, including our SoundGrid driver. Systems with DPC latency issues are not suitable for handling real-time audio and other tasks without dropouts.
How can I check if my system is suitable for handling real-time audio?
We recommend using LatencyMon by Resplendence.
This application will indicate if the system is suitable for handling real-time audio without dropouts, or if there is a DPC latency issue present, and which driver is causing this latency.
None of the above worked? Contact Technical Support.