"Loading Issue" or "Missing File" Error in Komplete Kontrol

May 15, 2023

If you encounter a "Loading Issue" or a "Missing File" error message while loading your Waves plugins or instruments in Komplete Kontrol, follow these instructions to make them available.

Step #1 – Verify plugin software is installed

Check whether the relevant plugin file/s are correctly installed on your computer.

Go to:

Windows: C:\Program Files (x86)\Waves\Plug-Ins V14, (or whichever version is installed on your device, V13-V9)
Mac: Macintosh HD > Applications > Waves > Plug-Ins V14, (or whichever version is installed on your device, V13-V9)

The relevant plugin file will be named after the plugin, in this format: [PluginName].bundle. For example, the plugin file for Reel ADT will be named Reel ADT.bundle.

If the plugins or NKS files you are looking for are not in the above folders, install the plugins by following the instructions in this link.

Additionally, in order to make sure that the NKS Presets folder is in place and contains the associated files, go to:

For Waves Instruments:

Windows: C:\Program Files (x86)\Waves\Data\Instrument Data\NKS
Mac: Macintosh HD > Applications > Waves > Data > Instrument Data > NKS

For Waves FX plugins:

Windows: C:\Program Files (x86)\Waves\Data\NKS FX
Mac: Macintosh HD > Applications > Waves > Data > NKS FX

Step #2 — Rescan your Waves instruments and Plugins

If the relevant plugin files are in the above folder, perform a rescan:

Windows

In Komplete Kontrol, go to File > Preferences > Library and click on Rescan.
Once the scan is done, go to Preferences > Plug-ins, click on the Locations tab and make sure that the following path is listed (if not, add it):
- For V14 Plugins: C:\Program Files\Common Files\VST3
- For V13-V9 Plugins: C:\Program Files\VSTPlugins
In the same Plug-ins window, click on Rescan.

Mac

In Komplete Kontrol, go to Komplete Kontrol > Preferences > Library and click on Rescan.
Once the scan is done, go to Preferences > Plug-ins, click on the Locations tab and make sure that the following path is listed (if not, add it):
- For V14 Plugins: Macintosh HD > Library > Audio > Plug-ins > VST3
- For V13-V9 Plugins: CMacintosh HD > Library > Audio > Plug-ins > VST
In the same Plug-ins window, click on Rescan.

None of the above worked? Contact Technical Support.

Troubleshooting