"Loading Issue" or "Missing File" Error in Komplete Kontrol

Last updated on: 10/19/2020 4:42:07 AM

If you encounter a "Loading Issue" or a "Missing File" error message while loading your Waves plugins or instruments in Komplete Kontrol, follow these instructions to make them available.

Step #1 – Verify plugin software is correctly installed

• Windows: C:\Program Files (x86)\Waves\Plug-Ins V14 (or whichever version is installed on your device)
• Mac: Macintosh HD > Applications > Waves > Plug-Ins V14 (or whichever version is installed on your device)

If the plugins or NKS files you are looking for are not in the above folders, install the plugins by following the instructions in this link.

Step #2 — Rescan your Waves instruments and Plugins

If the relevant plugin files are in the above folder, perform a rescan:

Windows

1. In Komplete Kontrol, go to File > Preferences > Library and click on Rescan.
2. Once the scan is done, go to Preferences > Plug-ins, click on the Locations tab and make sure that the following path is listed (if not, add it):
   
   • C:\Program Files\VSTPlugins
3. In the same Plug-ins window, click on Rescan.

Mac

1. In Komplete Kontrol, go to Komplete Kontrol > Preferences > Library and click on Rescan.
2. Once the scan is done, go to Preferences > Plug-ins, click on the Locations tab and make sure that the following path is listed (if not, add it):
   
   • Macintosh HD > Library > Audio > Plug-ins > VST
3. In the same Plug-ins window, click on Rescan.

None of the above worked? Contact Technical Support.