How to Solve LV1 Full Screen Flicker with Intel® UHD

Last updated on: 4/17/2022 2:21:02 AM

If you are running eMotion LV1 on an Axis One or Proton computer, or any other computer with Intel® UHD Graphics card, and experience a GUI flicker when moving to full screen, follow these steps to update the Intel graphics driver version.

Note: Do not update this driver via Windows automatic updates.

1. Navigate to this Intel driver download page.
2. Locate the Download button for version 9316, 9805 or 9955.
   Note: These are the only approved versions for Axis One. Do not install any other version of this driver.
3. Download ‘igfx_win10_100.9316.exe’, ‘igfx_win10_100.9805.exe’ or ‘igfx_win10_100.9955.exe’.
4. Run the downloaded executable file.
5. Restart your Axis computer.

This will solve the GUI flicker in eMotion LV1.

None of the above worked? Contact Technical Support.