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How to Solve LV1 Full Screen Flicker with Intel® UHD

Last updated on: 6/22/2021 9:27:44 AM

If you are running eMotion LV1 on an Axis One or Proton computer, or any other computer with Intel® UHD Graphics card, and experience a GUI flicker when moving to full screen, follow these steps to update the Intel graphics driver version.

Note: Do not update this driver via Windows automatic updates.

  1. Navigate to this Intel driver download page.
  2. Locate the Download button for version 9316.
    Note: This is the only approved version for Axis One. Do not install any other version of this driver.
  3. Download ‘igfx_win10_100.9316.exe’
  4. Run the downloaded executable file
  5. Restart your Axis computer

This will solve the GUI flicker in eMotion LV1.

None of the above worked? Contact Technical Support.

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