Follow the steps in this article to solve ‘Central has encountered a permissions issue’ errors in Waves Central. Try re-launching Waves Central after each step before continuing to the next one.
Step 1: Launch Waves Central as an Administrator
When Waves Central is launched for the first time, it must be done using an Administrator Windows or macOS user account.
Windows: If you are using a Windows administrator account but the issue persists, right-click on the Waves Central icon and click Run as administrator.
Step 2: Temporarily Disable Proxy
If you are connected to the internet via a proxy, temporarily disable it for the time you are using Waves Central. It does not affect plugin functionality in any way and can be re-enabled right after you are done with Waves Central:
Step 3: Set an Exclusion/Exception for Waves Central in Your Anti-Virus Software
Some Anti-Virus software may falsely detect and block Waves Central communications. In your AV software, set an exclusion/exception for:
Windows: C:\Program Files\Waves Central
Mac: Macintosh HD > Applications > Waves Central
Step 4: Reinstall Waves Central
Uninstall Waves Central from Control Panel > Programs and Features. Then, Download and install the latest Waves Central for Windows.
Uninstall Waves Central by dragging Waves Central from the Applications folder to the Trash. Then, Download and install the latest Waves Central for Mac.
Step 5: (Windows Only) Use an English Windows Account Name
Waves Central can only be launched when the Windows account name contains English characters only. If your Windows user account contains non-English characters, for example – letters in another language or special characters like apostrophes (‘) or ampersands (&) - please create a new Windows administrator user account and name it in English letters only. The products will work on any user account once installed.
None of the above worked? Contact Technical Support.