In order to control SuperRack SoundGrid directly from your DiGiCo console via the remote-control module, you will need to make sure that the Waves SoundGrid Driver is installed on your console.
First, let’s check if the console already has the driver installed.
If this file does not exist, this means that the SoundGrid Driver is not installed on the console. Follow these steps to install it:
At this point the SoundGrid driver is installed. Proceed to set up remote control.
None of the above worked? Contact Technical Support.