How to Identify the Correct SoundGrid Network Port

Last updated on: 12/13/2020 7:25:43 AM

All SoundGrid applications and driver require selecting a SoundGrid network port. Some systems will display a list of available network ports; follow these steps to identify the correct port.

SoundGrid is a ‘private’ network: in order to have a clean network stream, the SoundGrid network should not be used to run any non-SoundGrid applications. Using non-SoundGrid protocols on the same network that carries SoundGrid audio might result in audio drops, application freezes, and other unexpected results.

Windows 10:

1. Go to Settings > Network & Internet > Ethernet tab.
2. Click the new "Unidentified network". This opens a window that displays the physical address (MAC).
3. Choose this port in your SoundGrid Application.

 

Mac:

1. Go To System Preferences > Network.
2. On the left hand panel - highlight the new "Self-Assigned IP" marked with a yellow dot.
3. Click "Advanced," then the "Hardware" tab, which displays the MAC address.
4. Choose this port in your SoundGrid Application.
   
   * If there is no "Self-Assigned IP" listing, check that the new device has "Using DHCP" selected in the Configure IPv4 dialog.

 

SoundGrid network port selection in the MultiRack SoundGrid Preferences pane:

 

SoundGrid network port selection in the SuperRack SoundGrid Setup > Inventory page:

 

SoundGrid network port selection in the eMotion LV1 Setup page:

 

SoundGrid network port selection in the eMotion ST Setup page:

 

SoundGrid network port selection in the SoundGrid driver's control panel:

 

SoundGrid network port selection in SoundGrid QRec application:

 

Once you have selected the correct network port, your SoundGrid application will display "Link Up" and identify SoundGrid devices connected to the network.