How to Identify the Correct SoundGrid Network Port

Last updated on: 2/4/2020 8:50:27 AM

MultiRack SoundGrid, the SoundGrid driver, eMotion ST and eMotion LV1 all require selecting a SoundGrid network port. Some systems will display a list of available network ports; follow these steps to identify the correct port.

SoundGrid is a ‘private’ network: in order to have a clean network stream, the SoundGrid network should not be used to run any non-SoundGrid applications. Using non-SoundGrid protocols on the same network that carries SoundGrid audio might result in audio drops, application freezes, and other unexpected results.

Windows 10:

  1. Go to Settings > Network & Internet > Ethernet tab.
  2. Click the new "Unidentified network". This opens a window that displays the physical address (MAC).
  3. Choose this port in your SoundGrid Application.
Settings Network and Internet Ethernet tab

 

Mac:

  1. Go To System Preferences > Network.
  2. On the left hand panel - highlight the new "Self-Assigned IP" marked with a yellow dot.
  3. Click "Advanced," then the "Hardware" tab, which displays the MAC address.
  4. Choose this port in your SoundGrid Application.

    * If there is no "Self-Assigned IP" listing, check that the new device has "Using DHCP" selected in the Configure IPv4 dialog.

 

SoundGrid network port selection in the MultiRack SoundGrid Preferences pane:

SoundGrid network port selection in the MultiRack SoundGrid Preferences pane

 

SoundGrid network port selection in the SuperRack SoundGrid Setup > Inventory page:

SoundGrid network port selection in the SuperRack SoundGrid Setup Inventory page

 

SoundGrid network port selection in the eMotion LV1 Setup page:

SoundGrid network port selection in the eMotion LV1 Setup page

 

SoundGrid network port selection in the eMotion ST Setup page:

SoundGrid network port selection in the eMotion ST Setup page

 

SoundGrid network port selection in the SoundGrid driver's control panel:

SoundGrid network port selection in the SoundGrid driver's control panel

 

Once you have selected the correct network port, your SoundGrid application will display "Link Up" and identify SoundGrid devices connected to the network.

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