How to Find Your Plugins in Pro Tools

First, check whether the relevant plugin or bundle license/s are activated on your computer or USB Flash Drive:

1. Launch Waves Central.
   Windows: via the desktop shortcut or Start Menu > All Programs > Waves.
   Mac: Applications > Waves Central.
2. Log into Waves Central using your Waves account information.
3. Select the Licenses page.
4. Select the Connected Devices tab. Use the arrow on the right to expand the list.
5. Check if the missing plugin/s license are activated on this connected device.

First, check whether the relevant plugin file/s are correctly installed on your computer. Go to:

Windows: C:\Program Files (x86)\Waves\Plug-Ins V14 (or whichever version is installed on your device)
Mac: Macintosh HD > Applications > Waves > Plug-Ins V14 (or whichever version is installed on your device)

The relevant plugin file/s will be named after the plugin/s, in this format: [PluginName].bundle. For example, the plugin file for Reel ADT will be named Reel ADT.bundle.

If the plugins you are looking for are not there, install the plugins following these instructions.

Windows:

1. Quit Pro Tools.
2. Press [Win key]+R, type %appdata% and hit Enter. In the Roaming folder that shows, go to Avid > Pro Tools.
3. Locate the InstalledAAXPlugins file and drag it to your desktop
4. Launch Pro Tools. If prompted to Locate the Waves plugins folder, direct to C:\Program Files (x86)\Waves\Plug-Ins V14 (or whichever version is installed on your device).
5. If everything then works properly, you can delete InstalledAAXPLugins from your desktop.

Mac:

1. Quit Pro Tools.
2. In Finder, click on the Go menu, hold down the [Alt/Option] key and click on Library.
3. Go to Preferences > Avid > Pro Tools.
4. Locate the InstalledAAXPlugins file and drag it to your desktop.
5. Launch Pro Tools, create a fresh session with a supported sample rate, add a track and see if the issue persists. If prompted to Locate the Waves plugins folder, direct to Macintosh HD > Applications > Waves > Plug-Ins V14 (or whichever version is installed on your device).
6. If everything then works properly, you can delete InstalledAAXPLugins from your desktop.

Once the rescan is done, create a new project with a supported sample rate, add a track and load your Waves plugins.
If everything then works properly, you can delete InstalledAAXPLugins from your desktop.

None of the above worked? Contact Technical Support.

Verify that Your Plugin Software is Correctly Installed

1. Quit Pro Tools.
2. Download the v.9.6 Offline Installer for Mac | Windows.
3. Unzip the folder to your desktop.
4. Go to the Waves folder on your desktop, run the “Install_Waves_Central” file (.dmg for Mac / .exe for PC), and follow the prompts to install Waves Central L.
5. Launch Waves Central L
   Windows: via the desktop shortcut or Start Menu > All Programs > Waves
   Mac:Applications > Waves Central L.
6. Click on Install Products.
7. In the left panel, click on Select Offline Installer.
8. When prompted, highlight the Waves folder on your desktop and click ‘Select Folder/Open.’
9. In the middle panel, select the products you wish to install.
10. Click on Install.
11. Launch Pro Tools with a supported sample rate and see if your plugins are now available.

Verify that Your Licenses Are Activated

1. Launch Waves Central L:
   Windows: via the desktop shortcut or Start Menu > All Programs > Waves
   Mac: Applications > Waves Central
2. Go to Licenses > Local Licenses.
3. In the left column, select your computer or USB device.
4. Activated licenses will appear in the middle column.

If your licenses are not activated, activate your licenses. Note that this must be done with the current version of Waves Central (not the Waves Central L included in the offline installer) on a supported system.

Rescan for Plugins

If the plugin software is correctly installed and your licenses are activated to your computer or to a connected USB device, perform a rescan:

1. Launch Pro Tools while holding down the [Shift] Key. Keep it held down until the Waves Preferences window pops up.
2. Checkmark Rescan all plugins; Don’t ask me again, and click OK.
   
   • If prompted to Locate the Waves Plugins Folder, direct to:
     Windows: C:\Program Files (x86)\Waves\Plug-Ins V9
     Mac: Macintosh HD > Applications > Waves > Plug-Ins V9
3. Create a new project with a supported sample rate, add a track and load Waves plugins.

In case the above didn’t work, do the following:

Windows:

1. Quit Pro Tools.
2. Go to C:\Program Files (x86)\Common Files\DigiDesign\DAE\DAE prefs, locate the file Installed plug-ins and drag it to your desktop.
3. Launch Pro Tools, create a new session with a supported sample rate, add a track and load your Waves plugins. If prompted to Locate the Waves plugins folder, direct to C:\Program Files (x86)\Waves\Plug-Ins V9.
4. If everything then works properly, you can delete Installed plug-ins from your desktop.

Mac:

1. Quit Pro Tools.
2. In Finder, click on the Go menu, hold down the [Alt/Option] key and click on Library.
3. Go to Preferences > DAE Prefs locate the file installed plug-ins and drag it to your desktop.
4. Launch Pro Tools, create a fresh session with a supported sample rate, add a track and see if the issue persists. If prompted to Locate the Waves plugins folder, direct to Sys HD > Applications > Waves > Plug-Ins V9.
5. If everything then works properly, you can delete Installed plug-ins from your desktop.

None of the above worked? Please contact Waves Tech Support.