eMotion LV1 Live Mixer – Support Notes

Dec 09, 2025

This page presents existing issues, some with workarounds, that we are working to solve in eMotion LV1. It also summarizes key improvements and main issues solved in the eMotion LV1 live mixer. We will update this page on an ongoing basis as more issues are solved.

We encourage you to contact Waves Live Support and report any issue you may encounter.

    •  OS Compatibility
       Windows 11Windows 10Tahoe 26Sequoia 15Sonoma 14Ventura 13Monterey 12Big Sur 11
      eMotion LV1 V16✓✓✓✓✓✓xx
      eMotion LV1 V15✓✓x✓✓✓✓x
      eMotion LV1 V14✓✓xx✓✓✓✓
       Plugins Compatibility
       V16 PluginsV15 PluginsV14 PluginsV13 PluginsV12 Plugins
      eMotion LV1 V16✓✓xxx
      eMotion LV1 V15✓✓✓xx
      eMotion LV1 V14x✓✓✓x
      • Plugin resizing is supported with eMotion LV1 12.8 and above with 12.7 plugins and above, in the ‘un-docked’ plugin window.

    • The following are not bugs. Rather, they are technical notes you should be aware of when operating eMotion LV1. Some of these notes are relevant for all LV1 versions and some are relevant for specific legacy versions:

      • With the release of V15, Waves SoundGrid servers Gen 6 (X6) and earlier are no longer tested or supported. Please refer to this page to learn which generation your server is and to see all compatibility and support notes.
      • When a DiGiGrid D / Q / M interface is the only I/O in the setup, using multiple servers is not recommended. Doing so may result in unexpected behavior.
      • Waves X10 servers (Extreme-C SoundGrid Server, Extreme SoundGrid server, One-C SoundGrid Server, Titan\Titan-R SoundGrid Server) are not compatible with eMotion LV1 V9.
      • Mobile Apps: The MyRemote family of applications (mRecall, MyMon, MixTwin, MyFOH) are only supported with eMotion LV1 V14 or higher, with limited compatibility for LV1 V13. For guidance on using LV1 V13 with the latest mobile apps, plesae refer to the How to Align MyMon, MyFOH, mRecall or MixTwin versions with eMotion LV1, SuperRack article.
      • Some Intel MacBook Pro computers use two graphic adapters, to avoid possible SoundGrid Driver Audio drops during GPU switching, we recommend to disable the Automatic graphic switching option on these computers, as detailed in this Apple support article.
      • We do not support putting the eMotion LV1 host computer to sleep/hibernate mode while using the application. Doing so may result in unexpected behavior.
      • Windows Only: eMotion LV1 12.8 now offers auto scaling of the application, per resolution. For best results, Windows scaling must to be set to 100% (in 4K - can be set to 200%).
      • There may be situations where a device is not managed by any SoundGrid host. It will continue to stream audio and can be used and patched, however, its specific settings cannot be modified until one of the SoundGrid hosts claims full management of this device. The I/O will appear orange in both host inventories.
      • For best performance of audio transport from the SoundGrid Core Audio Driver to the SoundGrid network, consult this page for up-to-date information on Thunderbolt to Ethernet Adapters for SoundGrid networking on Mac computers.
        Recording and playing back over 32 channels using your local Apple ethernet port is not recommended and may cause random audio drops.
      • For some systems it is advisable to use a secondary computer for recording/playback. This provides optimal CPU and disk performance on the primary computer that is running eMotion LV1.
      • Reassigning the management of a device will usually not affect the audio. In certain situations, however, changing the device management can result in routing override changes.
      • LV1 supports up to 6 detached plugin windows simultaneously, in addition to the mixer’s window tabs.
      • On scene change, if different plugins are used in the Scheps Omni Channel or CLA MixHub insert slots, DSP load will change accordingly and may cause a short audio drop.
      • Loading a preset with a new plugin rack configuration (different plugins or different plugin order) will override and propagate the settings to all the scenes.
      • Dugan Speech’s per-channel On/Off state does not change with scenes. Use Dugan Speech’s Auto Control On/Off to toggle per-channel operation with scenes.
      • Assigning to mono Matrix from a source channel in the Mixer, Channel or Patch windows will always assign L+R, even if it was previously set to another option from Matrix mixer. When specific routings are required for Matrix "left only," "right only," or "all (L+R)," they can be set and muted only from the Matrix mixer on the Channel window.
      • If the outputs of a DiGiGrid D / Q / M interface are patched to a Soundgrid Driver, audio will not pass if the Driver Network Buffer is set to 1024 samples in the Soundgrid host application.
        Workaround: change the driver’s network buffer to 512 or lower.
      • The latest supported firmware version for the XI-WSG I/O SoundGrid Card for Roland (1.17.14) is available only as part of the V11 offline installer and is supported with eMotion LV1 V11 and V12 only.
      • Recalling a scene that changes the internal routing of a channel may cause an audio glitch if that channel has high latency values (due to routing or plugins).
        Workaround: Set ROUTING to Recall Safe and/or remove it from the scope of a scen.
      • AVB systems using a SoundGrid BR1 (discontinued) unit connected to a JGS56 NetGear switch, will introduce audio drops and interruptions.
        Workaround: use a different supported switch.
      • Using ‘Duet Display’ software for extending display to mobile devices is not supported with eMotion LV1, using it may introduce long startup times and other stability issues.
      • On Mac systems, when changing the number of driver channels, audio playing from a Browser tab will stop and will not resume until the SoundGrid Driver is unselected and reselected in System Preferences → Sound.
      • Input A/B Channel assignments are not part of the scenes scope.
      • If you assign colors in the Color Change window and move between channels using User Keys (FIT/Fader bank), colors won't recall on session load. Use the arrow buttons (touch/mouse) instead to ensure proper recall.
      • MixTwin may be sluggish if an outdated Intel UHD driver is installed. Fix: Install the recommended Intel UHD driver by following the instructions in this article.
      • Starting with Mac OS Ventura, network timing & priority infrastructure introduced some changes, affecting SoundGrid driver performance. As a result, using Apple computers for recording or playback with the SoundGrid driver may exhibit intermittent audio dropouts. Apple and Waves are working in collaboration towards fixing this issue, however until resolved, we recommend using Windows computers for recording and playback with the SoundGrid driver. Still, there are many systems that record/playback with Apple computers flawlessly, so we strongly suggest to review the SoundGrid Recording/Playback Tips for Apple Computers article.

        Using Apple Macs to run SoundGrid host applications, such as SuperRack SoundGrid or eMotion LV1, is fully supported.
      • In low resolutions, auto scaling may introduce some graphic artifacts such as blurry texts, un-even shapes of controls / indicators.
      • Running eMotion LV1 12.8. and above on an Axis One or Proton computer, or on any computer with Intel UHD Graphics, requires a compatible graphic driver version. Follow these steps to update the graphics driver.
      • Side Chain output will not be muted, even if the source channel is muted.
      • When an input preamp is assigned to more than one channel, a Gain control value change will affect a channel that is set as Recall Safe, if any of the other channels are not set as Recall Safe.
        Workaround: use “Local mode” instead of “Preamp mode” on channels that duplicate a preamp input.
      • High-latency plugins may produce small clicks when bypassed from a scene parameter change.
      • In Channel view, Scheps Omni Channel's gain-reduction will not show if eMo D5 Dynamics is inserted in the rack.
      • Moving plugins with high latency between channels may cause an audible artifact.
      • When setting an output delay on a channel’s physical output, the delay setting will ‘stick’ with physical output and not with the channel’s output.
      • When changing sample rates, the sync time for the new sample rate depends on the number of devices in the SoundGrid network.
      • The redundant server may take 3-10 seconds to take over, depending on session complexity.
      • Bucket View in the CLA MixHub plugin is currently not supported in eMotion LV1.
      • When mapping CLA MixHub to the Channel overview window, graphic errors may show in the overview display.
      • The driver network buffer setting can translate to different performance on different computers. These differences will affect the network performance.
      • When a SoundGrid Driver shared by another system is assigned in the system inventory, or a pre-assigned SoundGrid Driver is set to be shared, the minimal network buffer will be 288 samples. Drivers set to lower settings prior to sharing will automatically change to 288 samples.
      • Audio streamed via the SoundGrid Driver WDM into a SoundGrid network may be distorted if Windows’ ‘High-Performance’ profile is not selected. Selecting ‘High Performance’ may require Admin or IT privileges.
      • I/O sharing is supported between eMotion LV1 and other SoundGrid applications running in the latest version only.
      • If updating the firmware of your SoundGrid server or interface via a network switch results in errors, connect the unit directly to your computer and repeat the firmware update.
      • DiGiGrid DLI/DLS patches do not load if eMotion LV1 is set to Previous session/Last state mixer startup mode.
        Workaround: load the session again via the SHOW tab or start the mixer in Empty Session mode, then load your session.

  • Plugin Compatibility

    eMotion LV1 Classic supports most Waves plugins (V15 and V16 only).

    See all compatible plugins in the Supported Platforms page.

    Support Notes

    • If the on-screen keyboard is stuck open and won’t close, click the keyboard icon on top right corner of the mixer interface to terminate it. This is a known Microsoft bug.
    • Do not use the LV1 Classic Recovery tool to create a backup point. Only use the LV1 Classic Recovery tool to restore the console to factory default settings per the instructions in this article.
    • To properly power up the Classic after it was shutdown, first make sure that the PSU power buttons are on and then press the top power button located at the top left.
    • Using a Wi-Fi Dongle is not supported. Instead, use direct connection to your Wi-Fi router or access point.
    • Bluetooth is not supported.
    • Built-in recorder feature: Only use an external SSD drive, preferably formatted to ExFAT.
    • To view the activity status indicators for both power supply units (PSU), access the Classic’s IO window control panel window by clicking its cogwheel button.
    • To access the Preamp settings, access the Classic’s IO window control panel window by clicking its cogwheel button.
    • When only PSU #2 is connected to a power outlet, the LED activity indicator at the back of the console will blink every few seconds
    • For information regarding Server compatibility, visit this page.
    • External FIT controller cannot follow the LV1 Classic Console’s fader bank.
    • When loading a session created with eMotion LV1 on PC/Mac - If server group A is occupied, the Classic server (Classic DSP) needs to be assigned manually and will not be assigned automatically to groups B/C/D.
    • To prevent a session corruption after performing a factory reset, make sure to delete the current session file as instructed in the How to Revert an eMotion LV1 Classic Console to Default State article.
    • Installing third party software on the console is not supported, with the exception of rtpMIDI. Doing so may degrade the system's performance and stability and is not officially supported or recommended by Waves.