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Register Your Console

eMotion LV1 Classic comes with a 1-year warranty.

You can extend your warranty for a 2nd year, for free, by registering your console within 30 days of purchase:

Register now

Service

Service Centers

Consoles under warranty are handled at our dedicated service centers. To coordinate delivery, and for all other technical service and care, contact us below:

Contact for Service

Phone Support 7 Days a Week

To receive support via phone 7 days a week, call our Live Sound Support line.

Our phone support includes Remote Team Viewer assistance that can connect directly to your eMotion LV1 Classic console.

Call +1-865-909-9268

Monday-Thursday 3 am–8 pm EST
Friday 9 am–8 pm EST
Saturday 11 am–6 pm EST
Sunday 8 am–11 am EST Urgent requests from Houses of Worship only
Sunday 11 am–6 pm EST

Contact Us by Email

For non-urgent support, you can contact us by open an email support ticket:

Email Support

Self-Support

Knowledge Base

Visit our Knowledge Base for detailed help on setting up your LV1.

FAQs

See all self-support articles

Documentation