Contact Us

Waves Orders support is currently via email only. Due to the volume of cases at this time, please allow up to 2 business days for a reply. Please Note, submitting multiple email requests will increase response time.

Sales

For info on products, your upgrade options, etc.:

Email the Sales Team

Phone: 1-865-909-9200 ext. 2

See international toll-free numbers

Fax: 1-865-909-9245

Monday – Friday 9:00am – 6:00pm (EST)

Long distance charges may apply

Technical Support

FIND INSTANT ANSWERS

Contact Technical Support

Orders

For info on placing an order or your existing order:

Email the Orders Team

Phone: 1-865-909-9200 ext. 3

See international toll-free numbers

Fax: 1-865-381-1416

Monday – Thursday 3:00am – 5:00pm (EST)
Friday 10:00am – 5:00pm (EST)

Long distance charges may apply

For refunds, exchanges and questions regarding special promotions, please contact us by email, not by phone.

Hardware Service

US:
Please contact Waves Tech Support for all units, whether under or not under warranty.

Europe:
For units under warranty, please contact Waves Tech Support.
For hardware units with expired warranty only, please contact our certified service center:
Audio Solutions
Linker Berg 8
49328 Melle
Email: info@audiosolutions.de

Japan:
For units under warranty, please contact Waves Tech Support.
For units with expired warranty, please contact Media Integration Japan

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Waves in the US

Waves Inc.

2800 Merchant Drive

Knoxville, TN 37912

75E. Santa Clara St., 6th Floor

San Jose, CA 95113

Phone: 1-865-909-9200

Fax: 1-865-909-9245

Waves in Israel

Waves Audio Ltd.

Azrieli Center 3

The Triangle Tower, 32nd Floor

Tel-Aviv 6701101, Israel

Phone: +972-3-608-4000

Fax: +972-3-608-4056

Waves India

Waves Audio India LLP

608 Aditya Building, Near Sardar Patel Seva Samaj,

Ellis bridge, Ahmedabad 380006, India

Phone: +91 79 40073809 / +91 79 40327296

Waves Ukraine Development Center

Spasska st, 5, office 40, 5th floor,

Kiev, 04071

Phone: +044 220 05 04

Waves Taiwan

9F B, No.335,

Sec. 2, Dunhua South Rd., Da’an Dist.,

Taipei, 10669, Taiwan

Waves Russian Development Center

Waves Audio Systems Ltd

Uralskaya str. 75/1, of. 605, Krasnodar, 350059

Russian Federation

Phone: +7 (861) 212-67-96

Email: Contact us via the “Other Contacts” form below.

Sometimes we as a company make mistakes, sometimes our staff makes mistakes.
If you feel you've been hurt in any way or if you have any suggestions for improvement, we would like to hear about it.
We are committed to fair treatment of our customers and devote serious attention to every comment.
Please give us the opportunity to correct our mistakes and learn from them.

Sincerely,

Gilad Keren
Waves CEO

Other Contacts

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