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Contact Us


For info on products, your upgrade options, etc.:
Phone: 1-865-909-9200 ext. 2
Fax: 1-865-909-9245
Monday – Friday 9:00am – 6:00pm (EST)
Long distance charges may apply
For questions regarding refunds or exchanges please open a ticket with the Sales team.

Technical Support


For info on placing an order or your existing order:
Phone: 1-865-909-9200 ext. 3
Fax: 1-865-381-1416
Monday – Thursday 3:00am – 5:00pm (EST)
Friday 10:00am – 5:00pm (EST)
Long distance charges may apply
For questions regarding special promotions, registration accounts, subscriptions, tax exemptions or vouchers please contact us by email, not by phone.

Hardware Service

Please contact Waves Tech Support for all units, whether under or not under warranty.

For units under warranty, please contact Waves Tech Support.
For hardware units with expired warranty only, please contact our certified service center:
Audio Solutions
Linker Berg 8
49328 Melle

For units under warranty, please contact Waves Tech Support.
For units with expired warranty, please contact Media Integration Japan

Waves Forum

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Waves in the US

Waves Inc.

2800 Merchant Drive

Knoxville, TN 37912

Phone: 1-865-909-9200

Fax: 1-865-909-9245


Waves in Israel

Waves Audio Ltd.

Azrieli Center 3

The Triangle Tower, 32nd Floor

Tel-Aviv 6701101, Israel

Phone: +972-3-608-4000

Fax: +972-3-608-4056

Waves India

Waves Audio India LLP

608 Aditya Building, Near Sardar Patel Seva Samaj,

Ellis bridge, Ahmedabad 380006, India

Phone: +91 79 40073809 / +91 79 40327296

Waves Ukraine Development Center

Spasska st, 5, office 40, 5th floor,

Kiev, 04071

Phone: +044 220 05 04

Waves Taiwan

9F B, No.335,

Sec. 2, Dunhua South Rd., Da’an Dist.,

Taipei, 10669, Taiwan

Phone: +886-2-23220100

Fax: +886-2-23771917

Sometimes we as a company make mistakes, sometimes our staff makes mistakes.
If you feel you've been hurt in any way or if you have any suggestions for improvement, we would like to hear about it.
We are committed to fair treatment of our customers and devote serious attention to every comment.
Please give us the opportunity to correct our mistakes and learn from them.


Gilad Keren
Waves CEO

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