Plugins Appear Twice in Plugin List After Updating to V10

Last updated on: 6/25/2018 12:03:35 PM

If after updating your products to V10, some (or all) plugins appear twice in your host application's plugin list and/or plugin manager, follow these steps to resolve the issue.

Please Note:
This issue occurs when running two versions (V9 and V10) of the same plugins. Each plugin should only be installed in either V9 or V10.
For example: It's OK to install version 9 of J37 Tape and version 10 of Torque. Don't install version 9 of H-Reverb and version 10 of H-Reverb.

If you need to use V9 and V10 plugins on the same system (as described above), V9 installers are available on the V9 Legacy Version Downloads page.

 

First things first — Check which license versions you have

Go to the My Products section of your account and check whether you have all V10 licenses, or a mixture of both V10 and V9 licenses.
Once determined, follow the relevant steps below.

 

If all of your licenses are V10

If some of your licenses are V10 and some are V9

None of the above worked? Contact Technical Support.

Was this article helpful?