Plugins Appear Twice in Plugin List After Updating to Latest Version

Last updated on: 10/19/2020 4:42:07 AM

If after updating your Waves products to the latest version, some or all plugins appear twice in the plugin list and/or manager of your host application, follow these steps to resolve the issue.

Please Note:
This issue occurs when you install two versions of the same plugin on the same computer. Each plugin should be installed in one version per system only.

For example: Version 11 of J37 Tape and Version 12 of Torque can be installed together. However, do not install version 11 and 12 of J37 on the same computer.

To use different versions on the same computer as described above, access the legacy version installers at Legacy Downloads.

 

First check which license versions you have

Go to the My Products section of your Waves.com account, check if all your Waves licenses are for the latest version, or if you have a mixture of the latest and previous version licenses.

Next, follow the relevant steps below.

 

If all your licenses are for the latest version

If some of your licenses are for the latest version and some for earlier versions

None of the above worked? Contact Technical Support.

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