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Q. There are cracks and pops during playback. What can I do to fix it?
A. If you are using a Windows laptop, set it to ‘High Performance.’ Power saving modes may cause playback issues.
Q. The camera tracking does not recognize my face. What am I doing wrong?
A. Make sure you are in a well-lit environment, and that your face is fully framed in your web camera’s field of view. Change the camera location and/or angle until your face is clearly and completely inside the frame above the player.
Note that when tracking is active, a green cube will surround your head. For best results, remove sunglasses, hats and similar items which may hide your facial features.
If you are still having problems, try to reset the camera tracker by pressing ‘Reset Tracker’ (right below the camera feed). This should instantly re-scan your face.
In case of further issues, please
Tech Support.
Q. This thing is great! Can I listen to any content with the Nx 3D audio apps?
A. Yes, you can!
Nx is available for Win, Mac, iOS and Android.
The Nx Windows and Mac apps enable 3D audio for any content on your computer, including video, music, Skype conversations, etc. They can work either with a web camera or, for optimal results, with the
Nx Head Tracker, a Bluetooth tracking device which attaches to your headphones.
The
Nx mobile apps (iOS and Android) enable 3D audio for music listening only. The Nx Head Tracker is required.
Reset Tracker
Please select a playlist to start experiencing Nx
To experience Nx on your browser, use Chrome, Firefox or Edge on a desktop or laptop.
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