If you cannot manage your licenses in Waves Central because your computer appears under Disconnected Devices in the Licenses page, these are the possible reasons and solutions.
Learn how to solve any ‘Installation Failed’ error message while using Waves Central. Locate the specific error you are encountering on this page and follow the steps one at a time, trying to install before moving on to the next step.
Learn how to solve a ‘Failure to Uninstall’ Error in Waves Central. Follow these steps one at a time, trying to uninstall before moving on to the next step.
If you are encountering a persistent “Incorrect Username or Password” message when trying to log into your Waves account on our website or in Waves Central, follow these instructions.
To run Waves plugins on Windows 32-bit (7, 8.1 or 10), you must use the Waves V9.3 offline installer, which only includes Waves products released until September 10, 2015.
Many of us work on more than one computer and need flexibility. Learn how to move licenses between different computers, or how to register 2nd licenses for your products covered by the Waves Update Plan.
For most of Waves’ sample-based instruments (all except Grand Rhapsody Piano), the SD samples library is placed in a default location when installing the instrument. Here is how to move them to a location of your choice.
Waves V9 and up require activation on a computer or USB flash drive. For both OS X and Windows compatibility, your USB flash drive must be FAT32-formatted.
Learn how to solve various login errors and issues in Waves Central, such as browser not launching for login, incorrect time and date settings, illegal characters and false-positive anti-virus detection.
If the installation process in Waves Central gets stuck while installing Waves products that include samples (i.e., an Instrument, COSMOS or Waves Creative Access), please cancel the installation and download the sample libraries from the website.
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